FCI Technical Support

Instructions on Downloading and Installing Netscape

(NOTE: This is for upgrading upto and including version 1.22(PC) and 1.12 (MAC))

The first thing you need to do is to get the software:

Click on the icon to the right to go to the Netscape Software Arhive page....
(WARNING: Netscape is a BUSY site, it may take a while.)

  1. Select the operating system that you are using.
  2. Select the version of Netscape that you wish to download.
  3. Select the continent (North America maybe?) that you are downloading from.
  4. Then Netscape will give you a list of FTP sites.
    These File Transfer Protocol sites are constantly being hit by users so you may get a busy message. What you need to do is to keep trying.
  5. When you get in, a screen will come up saying that Netscape has encountered an unknown file type. Save to disk is the option that you want to hit.
  6. Then it will prompt you for a location to put the file.
    My suggestion: Put it into a directory that is empty. I like to create a "junk" directory for such files. The reason for this is that you will be deleting this file later
  7. Now you can go get a cup of coffee, watch TV, or something because this will take any where from 30-60 minutes or more depending on the speed of your modem and how busy Netscape is.
  8. When the file is done, exit out of Netscape. Then I would suggest getting off-line so you can save some time on-line.
  9. Find the file you just downloaded in the "junk" directory that you put it in. This file will have to be run to install Netscape. Follow the instructions below that pertain to your operating system:

BEFORE INSTALLING ANY VERSION OF NETSCAPE, A GOOD PROCEDURE IS TO COPY YOUR BOOKMARKS TO A BACKUP DIRECTORY. You can always "import" them back, but this ensures that Netscape doesn't erase the bookmarks that you've set!


MS Windows 3.1, 3.11, 95

If you have any problems with the procedures outlined above, feel free to drop a line to support@fci.net with Netscape Upgrade in the subject line. Have fun!!

Or if you would like to use a form e-mail that I am working on, click Here