Technical Support for Windows '98 TCP/IP Dialup Configuration.

  1. Double click the My Computer Icon, and check for the dialup networking icon. If you don't have a dialup networking icon, then dialup networking needs to be installed:

  2. Double click the dialup networking icon, if running for the first time, you will be taken to the dialup networking setup wizard, if it isn't the first time you've run dialup networking, double click the new connection icon. The dialup networking setup wizard, will look like the following image:

    Click here for a Screenshot

  3. Name the new connection fci.net, and press the next button.

  4. The phone numbers are (541)345-1129.
  5. Press the finish button, and the new fci.net connection will be created. Now you need to configure the connection that you just created.

  6. Select the fci.net icon and go to the File menu and go to Properties. A window similar to the following image will appear:

    Click here for a Screenshot

  7. Press the Server types tab at the top of the active dialog box. The server types window should be filled in with the following settings:

    Click here for a Screenshot

  8. Make sure that the connection type is PPP: Win 98, Win NT 3.5, Internet.

  9. Under advanced options, you will see five boxes. Enable software compression should be the only option checked. If others are checked, uncheck them.

  10. Under allowed network protocols, TCP/IP should be the only protocol checked. If the others are checked, uncheck them.

  11. Press the TCP/IP settings option, and make sure that Server assigned IP address is selected. In the next section, click on Specify Name Server Addresses and enter this number into the Primary DNS section:
    206.101.70.2
    Enter this number into the Secondary DNS section:
    206.99.66.33
    Leave the Primary WINS and Secondary WINS blank, and verify that the check boxes at the bottom ARE checked. When the window is filled in just as the image below, click OK.

    Click here for a Screenshot

  12. Now, before you can start your internet connection by double clicking the fci.net Dialup Network Icon that you've just created and configured, one more piece needs to be configured. You will need to configure your network control panel to make the fci .net dialup session compatible with Fishbones's network services.

  13. Start by closing the dialup networking window. Then from My Computer choose Control Panel followed by network. This will open a window that you will need to make look just like the following image:

    Click here for a Screenshot

  14. First we need to check for a dialup adapter. If you do not have one listed under the installed network components, one needs to be added. To do this, follow the below steps:

  15. Next, you will need to have the TCP/IP network protocol loaded, this will show up under the dialup adapter. If the TCP/IP protocol isn't installed, follow the steps below to add it.

  16. Select the TCP/IP protocol by highlighting it, and press the properties button, opening a window similar to the following:


    Click here for a Screenshot

  17. Press the DNS Configuration tab and make sure that DNS is Disabled.


  18. Press the IP Address tab, and select to obtain IP automatically.

  19. Press the WINS Configuration tab and make sure that WINS Resolution is Disabled.

  20. We are now finished configuring the TCP/IP protocol, press the OK button.

  21. Select the Dialup adapter and click on the Properties button, opening a window similar to the following:

    Click here for a Screenshot

  22. Select the middle tab at the top labelled bindings and be sure that the only protocol checked is the TCP/IP protocol. If others are checked, uncheck them. Click Ok.

  23. Next, you will need to have the client Microsoft Family Logon installed. If this is not showing on your list of installed network components, follow the steps below to install it.

  24. Click Ok and OK again. You will be told to restart your computer. At this point do so to implement the recent changes.

  25. To start your dial up session with Fishbone, Choose My computer, and Dialup Networking, Double click fci.net. Enter your login ID and password, press the connect button.

    Click here for a Screenshot

  26. When the session is connected, you will be able to run any Internet programs that your computer supports.


If, after following all of these instructions exactly, you are unable to connect, please call 345-4322 for assistance.